🚀 go-pugleaf

Hey Markus, to answer your questions:

- The system has never frozen to such a point until Version Cue was being used for the entire project management. The same thing has happened to co-workers Since I have disabled it, it has not happened again.

- The server was running at all times. I waited about 20 minutes or so after my system was freezing (this was still happening), and then I turned the server off. Nothing. I disconnected the shared drive through Adobe Drive. Still nothing.

I was creating a new file INSIDE of Flash directly on the Windows networked drive. I know this normally a bad idea for a workflow, but since Bridge does not recognize Windows networked places, we saw this as the solution. This drive was also connected through Adobe Drive, thus enabling Version Cue management. So, after the new file was created, it displayed "Checked Out" in Bridge. After hours of working and saving repeatedly, I would try to save at some point, and then it would crash, although nothing was really being saved. It would not save in Version Cue or on that networked drive. After I was forced to hard reboot by hitting the power button, I checked Version Cue and the networked drive Windows Explorer file directories. Some files were on the Version Cue Server that were not on the networked drive (even though, technically, they were the same thing). And the files that were there, had a 'date modified' property of the time when the file was created.

The whole point is really, that we shouldn't have enabled it. If we had known about Version Cue not being stable, we would have certainly avoided it. And in all of the time I spent researching before enabling it, I never once came across that tech note. That is where all these issues are coming from. But even more than that, I feel Adobe should have stepped up and told people from the get go WHY it wasn't enabled by default. That's all.

As far as calling or getting to the bottom of the issue, I don't feel any need to, although the offer is more than generous. Thank you. The one thing you could do is remind me of the string values of the 3 default DisabledScripts registry entries. I'm pretty sure of they were GallerySheet, VersionCue, and VersionCueSDKLoader. But I am not 100% sure, and I would like to get CS4 back to it's normal, un-modified state. That would help a ton.

Thank you again for your time and effort put into solving this. It is very much appreciated.