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Article View: adobe.creative.suite.versioncue.windows
Article #86

VERSION CUE CS4 IS HARMFUL--- AGAIN!!!!!!! WHAT A FAILURE!!!

#86
From: Jon_Bitpusher_Paul
Date: Fri, 06 Feb 2009 00:04
19 lines
3060 bytes
Our studio is losing a lot of time and work due to Version Cue CS4's quirks. Here are some more bizarre issues....

We had a MS PowerPoint job for a client, and the PowerPoint file (checked in to Version Cue CS4) would simply not update on one of the Vista workstations. Worse yet, Bridge CS4 showed the file as "up to date" with the proper version #!!!

On one workstation, a designer checked in version 8. On the other workstation, version 8 showed as the "up to date" version, but upon opening the PowerPoint file, it was AN EARLIER VERSION!!! And there was no warning. Had our designer not noticed that this file was older, she would have worked on and saved an OLDER VERSION on top of Version Cue CS4!!!

Even now, we cannot get this other workstation to load the correct file (we rebooted the system, refreshed, purged the cache, etc...) Now we doubt what version is actually on the Version Cue CS4 server!

We've noticed this happening on other files in the past, but only recently had time to investigate this behavior more. I cannot underestimate how harmful Version Cue CS4 is to Adobe users and working design studios. Again I'm aghast at how Adobe is silent on any patches or updates let alone releasing it for installation in this condition.

During this time we also noticed that there ARE NO LOCAL COPIES of any of the files on the workstations. There are only .info files in the Adobe Drive Cache folder. What does this mean? If a user is working on a Version Cue CS4 file and does not CHECK IN (i.e., just saves the file) this information is NOT saved in any usable format and cannot be restored from nightly backups (because they�re saved as random .info files in Version Cue CS4). So if your users have a need to restore a backup before sending the latest changes to the server, with Version Cue CS4, they are OUT OF LUCK.

Adobe really F*CKED UP Version Cue with CS4. They should have left Version Cue CS3 as is. They should have at least manned-up enough to NOT RELEASE IT or WARN its users about how BAD it is. It�s hardly believable that 5 months later, there are no patches, and no apologies.

I tried to call Adobe to ask if a patch is coming soon, but all I got was a run-around India with no resolution (giving our customer number out to countless operators�can�t they pass that information on to the next xfer??).

Our studio can no longer wait for Adobe: we�re switching to Subversion.

Version Cue CS4 is an EPIC FAILURE.
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Subject: VERSION CUE CS4 IS HARMFUL--- AGAIN!!!!!!!  WHAT A FAILURE!!!
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Date: Thu, 5 Feb 2009 16:04:49 -0800
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