Thread View: adobe.creative.suite.versioncue.windows
4 messages
4 total messages
Started by Oliver_Witcomb
Wed, 07 Jan 2009 11:01
Adobe Drive - The server could not be connected
Author: Oliver_Witcomb
Date: Wed, 07 Jan 2009 11:01
Date: Wed, 07 Jan 2009 11:01
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I'm having a lot of troubles connecting to our local version cue server. We have 2 PCs which connect to the server, one works fine, the other keeps giving the error "The server could not be connected". I've tried following all the online troubleshooting help (deleting/checking log files, testing network connection, restarting both boxes) but nothing is working. In adobe drive the server shows up, if I hover the mouse over it, it shows the URL (versioncue://VersionCue.local.:3703) and says the server is online, so it appears to see it, but cannot connect. Any ideas?
Re: Adobe Drive - The server could not be connected
Author: Frank_Soetebeer
Date: Thu, 08 Jan 2009 17:10
Date: Thu, 08 Jan 2009 17:10
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Hi Oliver, it looks like your VC Server is running on Mac and is using a .local Bonjour name. Can you please try try to contact to that server directly by entering the IP address in the connect manually dialog?
Re: Adobe Drive - The server could not be connected
Author: Markus_Jasker
Date: Fri, 09 Jan 2009 08:31
Date: Fri, 09 Jan 2009 08:31
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Additionally it may be a good idea to go to the servers admin page, there to "Advanced" tab and then clicking on "Preferences". There you can set an "External URL". Use the hosts IP there lead by "http://" and in the port field enter "3703". That may help too.
Re: Adobe Drive - The server could not be connected
Author: Oliver_Witcomb
Date: Fri, 09 Jan 2009 09:11
Date: Fri, 09 Jan 2009 09:11
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I reinstalled it in the end, and all seems to be working fine now. It's now using the 4.0 rather than the 4.01. Thanks for the help though, much appreciated.
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