Can't create Project in Bridge- internal error -6653

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2 total messages Started by bay_knight Mon, 26 Jan 2009 17:59

#65

Author: bay_knight
Date: Mon, 26 Jan 2009 17:59

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I can not create a Project with Version Cue CS4 in bridge, it states that I have an internal error -6653 and to contact Adobe Support. I am pretty sure I also have the updates, for Version Cue, I just downloaded those the other day.
I also have my permissions set correctly as I am the system administrator, but when I go to create a project in Bridge it will not allow me to do so.
(I am connected to Adobe Drive and my Version Cue server is running)My startup scripts are enabled as well.

I have been able to create a project over on my remote server I just can't create it in Bridge first. I would really like to be able to create my projects in Bridge then synchronize them to my remote server. I use Version Cue for FTP purposes and I really need this to function properly, I will eventually be using it for DreamWeaver as well and want to get past these issues ASAP.

Can anyone shed some light one these issues? Thanks!

Re: Can't create Project in Bridge- internal error -6653

#69

Author: Markus_Jasker
Date: Tue, 27 Jan 2009 10:42

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Hi Bay,
reset the Bridge with CTRL+ALT key while starting. Select the checkboxes and restart Bridge.
Go to preferences in Bridge and enable the Version Cue Startup script again.
If you have the Drive and Version Cue updated already just enable this one script and skip the VersionCueSDK script. With the updates you won't see ay scripts, except with some workarounds from this forum we do not recommend!)
In Adobe Drive (which you need to connect to the Version Cue server) remove all recent entries of your server, if there are some.
In your "AppData" directory (only visible if enabled in Folder options), go to the (in "Roaming" on Vista) the Adobe directory and delete the CS4ServiceManager.

restart machine and try again.

Maybe you should create a new user and try to give him permissions for the server with creating permissions for projects.
Just to test it.
A Sys Admin should be able to do all tasks.

Markus

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