Could not complete this operation because a Normalizer error occurred

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2 total messages Started by Ravi_Seshadri Wed, 06 Dec 2006 19:56

#276

Author: Ravi_Seshadri
Date: Wed, 06 Dec 2006 19:56

15 lines
1100 bytes

I am trying to convert a psd file to a pdf file using the following command:
 <?xml version="1.0" encoding="utf-8" ?>
<commands>
	<loadContent source="file:///d:/test/36136.psd"/>	
	<convertRasterToPDF />
   <saveContent name="file:///d:/test/36136" appendExtension="true" />
</commands>
I am getting the following error:
Could not complete this operation because a Normalizer error occurred.

Does anyone knows what is wrong?

Thanks in Advance,

Ravi

Re: Could not complete this operation because a Normalizer error occurred

#277

Author: Bob_Emerson
Date: Thu, 07 Dec 2006 20:51

8 lines
1316 bytes

Normalizer is the name of the code library used to convert PSDs to PDF. The error message isn't of much help.

- Try converting the PSD to a PDF in Photoshop and see if you get a better error message or can see a problem with the conversion.
- Is there anything unusual about the PSD?
- Can you convert the PSD to a JPEG without error?
- Do other PSDs work for you--that points to some problem in that PSD. Either it's damaged or is using a feature that's unsupported in AGS/ADS.

Past that, you'll probably have to contact support and send them the problem file.

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