Encore CS4 quits during init

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2 total messages Started by David_J Tue, 10 Feb 2009 14:58

#132

Author: David_J
Date: Tue, 10 Feb 2009 14:58

17 lines
1431 bytes

CS4 Master Collection WinXP Pro SP3 all up to date.

I was working on an Encore CS4 menu using 'edit in PhotoShop' using PS CS4. In case it is relevant, the project contained a linked PPro project, but PPro was not open.

After saving the revised menu in PS, I accidentally closed Encore instead of PhotoShop (I hate the lack of an active window indicator in CS4 - bring back the blue top bar!).

Now Encore quits to the desktop during the initial stages of 'preparing transcode settings' for either a new project or the one I was working on.

I've tried new preferences without making any difference.

I've tried both PAL(my normal mode) and NTSC for new projects - no change.

I've tried known OK projects - no dice there either.

Next step a reinstall of Encore.

It is really disappointing that expensive Adobe applications should be as vulnerable as this. Not impressed.

Re: Encore CS4 quits during init

#133

Author: David_J
Date: Tue, 10 Feb 2009 17:53

3 lines
679 bytes

Reinstalling Encore from scratch eventually solved the problem.

Well over an hour wasted.

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