Media Cache Will Not Empty

Thread View: adobe.encore.dvd.win

4 messages

[T] Back to Threads [V] Tree View [G] Group Articles

4 total messages Started by James_Saulpaw Wed, 11 Feb 2009 19:38

#135

Author: James_Saulpaw
Date: Wed, 11 Feb 2009 19:38

1 lines
1424 bytes

I am using Encore CS4. Under Edit>Preferences>Media, there is a button to clear the cache files. But, doing this does not clear the cache (c:\Documents and Settings\James\Application Data\Adobe\Common\Media Cache and Media Cache Files). I am the only user on the computer and am logged in as an Administrator. The only way to get to the Preferences is to have a project open. I complete a "Save" prior to clearing the cache. Matter of fact, I save the current project, close Encore, reopen it and select a project, then clear the cache. This is extremely annoying because it gobbles up all of my hard drive space on my OS drive. I find out when I attempt to defragment my drive and it is full. I have read several posts that a full cache (full hard drive) can cause problems with the program. Any help would be appreciated. I checked the KB and the FAQs. Nothing. This is a bug.

Re: Media Cache Will Not Empty

#151

Author: Neil Wilkes
Date: Mon, 16 Feb 2009 12:09

6 lines
1825 bytes

I am not certain I completely understand the problem.
Seriously - I am not being facetious.
When you say that you cannot clear the cache, this would be because the clear cache option is for removing unreferenced files. If the cache files are referenced in any saved project, then the Clear Cache item will not remove them. You would need to delete the cache to acheive this, and Encore would them simply rebuild it the very next time you launched that saved project and this would get very irritating whilst you wait for the cache to rebuild. It can be used in troubleshooting a project when a media file in the cache has somehow become corrupted, for example.
So - can you please explain exactly what the problem is? You should never see a completely deleted cache after closing Encore if there is any saved project. The biggest files here will be the conformed audio files, as Encore automatically conforms all audio files on import to 332-bit floating point. The rest are all quite small files in the main.

Might I suggest as another possible solution that you install a second HDD in your system, or a third one of you already have 2? Then you can place the cache files in a custom location, saving space on your C drive.

Re: Media Cache Will Not Empty

#199

Author: James_Saulpaw
Date: Thu, 19 Feb 2009 04:24

5 lines
1276 bytes

Neil,

I understand what you are saying about saved projects. But, caches are used for temporary storage for work in progress, not forever. Just about all of the troubleshooting processes for any Adobe software tells you to delete all of the files in the cache as a first step. I have read several posts that reference a "disk full" error message. They incorrectly assume it refers to the disk they are writing to. The problem turns out to be the ever-increasing cache folder which Adobe creates on the primary drive.

I could use a different drive for this cache folder. But, it would eventually become full. PP has a clear cache button and, guess what, it works.

Re: Media Cache Will Not Empty

#200

Author: Neil Wilkes
Date: Thu, 19 Feb 2009 09:38

5 lines
826 bytes

James.

Clear Cache will only work on files referenced in projects that have been deleted. Premiere has options to both clear & delete cache.

I will go away & recheck here, in both CS3 & CS4, and post back later with my results.

Thread Navigation

This is a paginated view of messages in the thread with full content displayed inline.

Messages are displayed in chronological order, with the original post highlighted in green.

Use pagination controls to navigate through all messages in large threads.

Back to All Threads