Frame cannot find Acrobat Distiller printer instance

Thread View: adobe.framemaker.sgml

3 messages

[T] Back to Threads [V] Tree View [G] Group Articles

3 total messages Started by kelly_peck Wed, 18 Feb 2009 19:22

#128

Author: kelly_peck
Date: Wed, 18 Feb 2009 19:22

5 lines
869 bytes

I installed Acrobat Pro 8 and now I can no longer create pdfs from Frame 7. I get the following message:

FrameMaker could not find Acrobat Distiller printer Instance, which must be installed to execute Save as PDF command.

Is there a way to fix this w/out having to reinstall Frame?

Re: Frame cannot find Acrobat Distiller printer instance

#131

Author: Van_Kurtz
Date: Wed, 18 Feb 2009 20:21

7 lines
1344 bytes

Kelly,

Reading from your other post...when you install Acrobat 8 Pro, it will tell you that only one version should be installed on one machine. Therefore, it should have "killed" the older versions. The version 8 installation should have installed version 8 of Distiller. If there is NO version of Distiller on your computer, then try installing Acrobat again. I have Acrobat 8 Pro AND Frame 7 installed, and Frame works fine.

To know that everything is OK, when you print from Frame, select Adobe PDF as the printer. It will make the PDF directly, doing the distilling in the background; no need to use Distiller directly, unless you want to. If there is NO Adobe PDF printer, then something is wrong with the installation process.

Van

Re: Frame cannot find Acrobat Distiller printer instance

#132

Author: Arnis_Gubins
Date: Wed, 18 Feb 2009 20:28

10 lines
1201 bytes

Print to the AdobePDF printer instance - it's the same thing.

Did you uninstall the older version of the Distiller/Acrobat prior to
installing the new version? You probably have a Registry entry that is
still pointing to the old Distiller instance. If you're comfortable
with using regedit, then you can find it and fix it. 

You could try something like CCleaner to clean out your Registry. If
that still doesn't do it, then uninstall both and re-install, with
Acrobat first, then FM and do not install FM's PDF creator tool.

Thread Navigation

This is a paginated view of messages in the thread with full content displayed inline.

Messages are displayed in chronological order, with the original post highlighted in green.

Use pagination controls to navigate through all messages in large threads.

Back to All Threads