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Article #1132

Save as PDF or Save Book As (pdf format) Causes Frame 8 to try to quit after creating PDF

#1132
From: Jaclyn Gadd
Date: Tue, 13 Jan 2009 20:09
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I have Framemaker 8p273 and Acrobat distiller 8.1.3.

When trying to creating PDFs from books using either Save as PDF OR Save Books As (PDF) file, the PDF creates FINE but the program then attempts to quit by throwing up weird dialog boxes.

Steps to reproduce bug:
1.Open any book
2.Use File-->Save as PDF or File-->Save Books As and then choose type PDF
3.PDF created fine - no errors reported in Distiller window
4. Framemaker then throws up a small dialog box that says "cannot quit." You cannot close this box, only click OKAY.

The only other issue that arises might be a "cannot print some graphics - will print as gray boxes"

5. Clicking okay brings up sequence of 5 total of the same boxes (the book file has 7 files in it including the TOC).

6. After last of 5 "cannot quit" boxes, a new Framemaker one appears, that says "Unsaved Changes in file (book name) Save before closing?" Options are Yes, No and Cancel. Yes saves file and quite Frame. No quits Frame. Cancel leaves file open.

I have reproduced this error multiple times with different books, using both the Save as PDF and Save Book As (PDF) commands.

File--Print Book using Acrobat printer works fine (making sure to enable the acrobat setting so bookmarks are properly generated).

Just frustrated that the first two options cause such an annoying error. Reported as a bug.
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Message-ID: <59b78165.-1@webcrossing.la2eafNXanI>
Path: arc1-ca.pugleaf.net!g2news1.google.com!news1.google.com!news.glorb.com!newshub.sdsu.edu!webcrossing

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From: "Jaclyn Gadd" <jgadd@deltad.com>
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Subject: Save as PDF or Save Book As (pdf format)
 Causes Frame 8 to try to quit after creating PDF
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Date: Tue, 13 Jan 2009 12:09:08 -0800
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