FM8 freezes when importing a FM7 file

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Article #1232

#1232

From: Kenneth_Dyall
Date: Thu, 08 Jan 2009 01:05

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I'm evaluating FrameMaker 8 on Solaris (latest patch, 8.0p277) to see if we want to upgrade from FrameMaker 7. I can import many of my files, but on certain files (with a given template), FrameMaker freezes; a part of the file is incorrectly converted and displayed. I then have to kill FrameMaker: not even the window manager controls can close the window. (I'm displaying back to CentOS 5.2 with KDE desktop.) I can open and save the file with fmbatch, but trying to open the saved file with FrameMaker doesn't work either. We did have to copy the fonts from FM7 because the download of FM8 didn't come with the Adobe Type Basics fonts.

Any ideas what might be wrong?

If necessary I can provide a copy of the file and a core dump from killing the process.

Ken Dyall.

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Subject: FM8 freezes when importing a FM7 file
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