🚀 go-pugleaf

Sorry for the long post, but wanted to weigh in with my experience... I am trying out FrameMaker on my home computer with the trial version. My computer has Windows XP Professional v5.1. When the Frame crash first happened, it seemed to occur right after the automatic updater appeared and told me to update (that update failed). So I turned off the autoupdater, downloaded/installed the updates - even though I wasn't sure that it was correct to do that w/trial versions. The updates installed, though, so I now have Frame 8.0p277.

Then, I used the scroll wheel on my Logitech mouse, which led to an immediate crash. It then 'clicked' that this is when the first crash occurred, too. So here I am in the forum. I looked at the Freewheel page, but it seems to be from 1999, for Windows NT. Which brings me to this question - my (2008/Windows XP) Frame log file header is as follows:
--------------------------------------------
Internal Error: 8004, 6964255, 4843886, 4843614
FrameMaker 8.0.0 for Intel
Build: 8.0p277
Window System: MSWindows
Operating System: Windows NT 5.1 (major.minor.build: 5.1.2600 Service Pack 3)
...
--------------------------------------------

Why is this file identifying Windows NT, when my computer is Windows XP Pro?

Since I am just trying FrameMaker out, I'm not going to pursue this FreeWheel solution, but may do so if I decide to purchase. I will just force myself to _not_ use the scroll wheel. But geez louize, this problem has been around for ten+ years??!! Come on Adobe, you have had more than ample time to find a solution.

--GMc