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Article #1804

Re: Internal Error: 8004, 6345644, 8487696, 0 when attempting to Save as PDF

#1804
From: Art Campbell
Date: Sat, 25 Oct 2008 12:47
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Adam,

The first thing to check is whether the Adobe PDF printer instance is linked to a File port or not, in the operating system. The port is required, but occasionally disappears. If the printer isn't linked to a port, you can create one or do an uninstall/reinstall of Acrobat.

But I'd disagree slightly about the need for a whole reinstall because the problem is most likely in Acrobat, not Frame, because the printer instance is unrecognized...

So I'd try first just uninstalling the Acrobat instance and re-running the Acrobat installer. But leave Frame alone for the time being.

Art
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From: "Art Campbell" <art.campbell@gmail.com>
Newsgroups: adobe.framemaker
Subject: Re: Internal Error: 8004, 6345644, 8487696, 0
 when attempting to Save as PDF
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Date: Sat, 25 Oct 2008 05:47:34 -0700
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