🚀 go-pugleaf

FrameMaker book that has been updated and converted with same set of fonts and styles many times will not convert to PDF on one machine. (I use a Mac running XP in Parallels for Frame, then Distiller Mac.) The error is "findfont" looking for Helvetica-Oblique. This and all needed Helveticas are present, and I've updated this machine's Distiller's PDF font settings to know where they are--to no avail. I have set Distiller to either warn and continue or ignore missing fonts.

This same file converts with no trouble on a second Mac with the same set-up. Acrobat distills with warn and continue, the substituted and/or non-embedded fonts clearly visible in the job log, through all 182 pages of the book.

Is the problem a corrupt font? Bad settings file (and where might I locate it to replace)? Something in what Frame is generating (.ps file)? Printer driver (Acrobat printer actually hangs on either machine)? Should I post this query to the Acrobat forum?

Thanks for any insight....

Karen Robbins