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Article #21556FM7 crashes when creating PDF of book - Workaround
From: Arnis Gubins
Date: Wed, 29 Jan 2003 04:27
Date: Wed, 29 Jan 2003 04:27
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2179 bytes
In response to postings here and to other lists, here's one possible workaround from tech support to the issue of FM7 crashing on the last-page of a book file when PDFing. ISSUE Customers on the Framers list report that FM 7.0 sometimes crashes when a book is saved as PDF or printed with "Generate Acrobat Data" on. The crash happens when FM prints the last page of the book. This crash happens intermittently and is not reliably reproducible. Customers report that small changes in a document in the book make the crash to go away, or in other cases, the crash happens after small changes in a document, whereas it did not happen before the change. WORKAROUND If the user keeps the DOCUMENT which contains the page indicated by the "Open PDF Document on Page" number (the "Settings" panel of the "PDF Setup" dialog) OPENED during "Print" or "Save as PDF" command, the crash does not happen and everything works properly, because in this case all structures related to this document, including the page structure to which the saved pointer refers, are not deallocated and are in use, which means that the saved pointer still points to the correct memory structure. The user needs to keep opened just this one document, which usually should not create problems on machines with little memory. By default this is usually the first document in the book.
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X-Google-Language: ENGLISH,ASCII-7-bit X-Google-Thread: fd315,b2df768e1d5d3734,start X-Google-Attributes: gidfd315,public X-Google-ArrivalTime: 2003-01-28 20:37:46 PST From: Arnis Gubins <agg@nospam.com> Path: arc1-ca.pugleaf.net!archiver1.google.com!news1.google.com!sn-xit-02!sn-xit-03!sn-xit-06!sn-xit-08!supernews.com!newsswitch.lcs.mit.edu!snoopy.risq.qc.ca!news.imp.ch!news.imp.ch!fr.clara.net!heighliner.fr.clara.net!newsfeed01.sul.t-online.de!t-online.de!WebX Newsgroups: adobe.framemaker Subject: FM7 crashes when creating PDF of book - Workaround Message-ID: <qole3vsgsbrpsbkeuislhrdl5rgqn4m5qn@4ax.com> Date: Tue, 28 Jan 2003 20:27:13 -0800 Lines: 30 X-Newsreader: Forte Agent 1.92/32.572 MIME-Version: 1.0 Content-Type: text/plain; charset="ISO-8859-1" Content-Transfer-Encoding: 8bit