🚀 go-pugleaf

Hi Ian,
Thanks for your willingness to help.
In answer to your questions, here is more information. See answers in () or below.

You wrote:
Is it that you have a given symbol in an index marker, but the synbol does not appear in the index. If this is the case it may be a font issue. That is, you have the symbol in the text formatted using the symbol font, you highlight it and create an index marker, then the actual genrated index entry has a default font of Arial say in it's paragraph format definition.

(The opposite is true. I haven't entered symbols in the index markers, but entries appear under the heading "Symbols" in the generated frame index. I am not knowledgeable about what you are suggesting about the fonts, but perhaps this might be causing me the problem. Do you mean the font on the text where I place the index marker?)

Might be typing through my hat here so take this with a pinch of salt, and hope someone comes up with a working solution. You might also think about providing the real experts with some more information, like which symbol (no symbol is identified - I have reviewed all index markers throughout my book and there is not a consistent symbol placed in the markers), created how (with regular index markers and a generated standard index), text in the index marker (see example below), your expected result (see example below), what you actually see (see example below), default font for the index entry para format (varies per paragraph helvetica or times most often), explanation of why taking symbols out of the TOC might help with the index (sorry I meant index not TOC - First, I cut the Symbols and their entries out of the generated index to convert the frame files using WWP into HTML Help. I wanted to see if this would resolve the problem where the index is not generating. Second, I removed the all index markers from the frame files that were generating entries under Symbols. Doing so has not resolved the problem that no index is generating in HTML Help).
Cheers
Ian

Examples:

Text in index marker: PBX:design;
                      switch:design;
                      design:PBX (switch);

Expected result: PBX
(3 entries) design 2-19
                  switch
                     design 2-19
                  design
                     PBX (switch)
what I actually see in generated index:

Symbols
2-19

Thanks for your help. Any suggestions are appreciated.
Kathryn