Re: Internal error (Crash) when printing to PS or saving as PDF

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Article #22021

#22021

From: Tom Elliott
Date: Fri, 17 Jan 2003 20:40

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I, too, have had the same problem.

A brief history: I have FrameMaker with the patch, and using Acrobat 5.0.1, which caused numerous additional problems because I was running under Windows XP. So I upgraded to 5.0.5 (which appears to be mandatory for XP users), and that solved many of the other problems. Now I can generate PDFs for FM manuals I created on my system as well as for unaltered FM files I received from an outside consultant running 5.0.5 on Windows 2000. HOWEVER, if I make even one change to the documents she created, then I get the crash. Seems to me like incompatibility between different Windows OSs or Adobe versions.

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From: "Tom Elliott" <tom.elliott@novilit.com>
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Subject: Re: Internal error (Crash) when printing to PS or saving as PDF
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Date: Fri, 17 Jan 2003 12:40:48 -0800
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