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Article #22102

Clicking dropdown lists in dialogs

#22102
From: Natasha Norwalk
Date: Wed, 15 Jan 2003 02:14
10 lines
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Has anyone encountered this problem? I started noticing it when I upgraded to Windows XP from 2000. It only happens in Frame, no other applications. I am running Frame 6.

The first time I display a dialog, it takes three clicks to display the complete dropdown list. The first click displays only the first item in the list. The second click makes that go away. The third click displays the dropdown list as it should have done on the first click. So basically it takes a triple click to display any dropdown list. But only the first time! Once I have clicked on the dropdown list once, I can click it once normally.

Frame support thinks it might have something to do with user profiles. I did a test whereby I created a local user profile that did not have any domain priveleges. Strangely enough, when logged in under this account, clicking dropdown lists behaved normally. Of course, I can't log in without domain priveleges. In fact, I am logged in with full administrative priveleges.

Thanks.

Natasha Norwalk
Gensym
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Newsgroups: adobe.framemaker
Subject: Clicking dropdown lists in dialogs
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Date: Tue, 14 Jan 2003 18:14:07 -0800
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