Re: FrameMaker internal error

Article View: adobe.framemaker

Article #22304

#22304

From: Arnis Gubins
Date: Fri, 10 Jan 2003 01:43

13 lines
1455 bytes

Bob,

Was your colleague doing the same thing when the crashes occurred
(i.e. repeatable)?

As Sean said, there are no published error codes. It's important,
however, to send in the crash logs (especially for FM7), along with a
detailed explanation what was being done when the crash occurred, to
the fmerror@adobe.com address. The support team does check these and
if they detect a pattern in the submittals, chances are that the cause
will be tracked down. Don't really expect any follow-up. If you do
ever get a request for the data files, then you can assume that the
cause is being looked at quite seriously.

Technical Details

Message-ID: <nt8s1v8rh680ndae0dvlpv4e1e2t76fih8@4ax.com>

Path:

arc1-ca.pugleaf.net!archiver1.google.com!news1.google.com!sn-xit-03!sn-xit-01!sn-xit-08!supernews.com!newsfeed.news2me.com!newsfeed.icl.net!newsfeed.fjserv.net!diablo.netcom.net.uk!netcom.net.uk!fr.clara.net!heighliner.fr.clara.net!newsfeed01.sul.t-online.de!t-online.de!WebX

References: <1de7500f.-1@WebX.la2eafNXanI>

Show Full Headers

Complete Article Headers

X-Google-Language: ENGLISH,ASCII-7-bit
X-Google-Thread: fd315,6dfbf65d1823f490
X-Google-Attributes: gidfd315,public
X-Google-ArrivalTime: 2003-01-09 18:08:04 PST
From: Arnis Gubins <agg@nospam.com>
Path: arc1-ca.pugleaf.net!archiver1.google.com!news1.google.com!sn-xit-03!sn-xit-01!sn-xit-08!supernews.com!newsfeed.news2me.com!newsfeed.icl.net!newsfeed.fjserv.net!diablo.netcom.net.uk!netcom.net.uk!fr.clara.net!heighliner.fr.clara.net!newsfeed01.sul.t-online.de!t-online.de!WebX
Newsgroups: adobe.framemaker
Subject: Re: FrameMaker internal error
Message-ID: <nt8s1v8rh680ndae0dvlpv4e1e2t76fih8@4ax.com>
Date: Thu, 9 Jan 2003 17:43:48 -0800
References: <1de7500f.-1@WebX.la2eafNXanI>
Lines: 13
X-Newsreader: Forte Agent 1.92/32.572
MIME-Version: 1.0
Content-Type: text/plain; charset="ISO-8859-1"
Content-Transfer-Encoding: 8bit

Reply to Parent Message