🚀 go-pugleaf

Hello Violaine,
The basic problem is how Word opens an RTF. Word will use the sum of the RTF para format names and the local normal.dot names plus any that are added by your word template. If you provide a normal.dot file that has the same para format names as your Frame document then you can substantially reduce the para formating name dispersion. You'll also help the remote engineers to contribute more effectively when they add or change content.

Of course you'll get some complaints from the contributors when they forget to rename and then restore their original normal.dot but that's the price of their choice to use word rather than Acrobat to provide content.

This is what I did in a similar situation where remote contributors insisted on using Word and I think it's what RvanDyke is writing about when he states "I created a set of Word templates that more-or-less paralleled my FrameMaker templates"
Cheers
Ian