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Article #2263

The wizard was unable to scan documents...

#2263
From: Rolf_Laeuffer
Date: Fri, 26 Sep 2008 14:25
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Hi
I'm running FM 7 and WWPSE 7 under Windows 2000. Hardware is an IBM Thinkpad with 1 GB of RAM. Have just installed Quadralay's WebWorks Publisher 7. Whenever I try to convert an FM file I am confronted with the message "The Wizard was unable to scan documents in [project]".
A google search unearthed a document with ID 328048 in the TechNote database which pertains to this problem. Solution 2 suggested there refers to a KB document "How to establish Communication between WebWorks Publisher and FrameMaker 7" which is thought to be in the Knowledge Base of the Quadralay web site (www.webworks.com/support/).
However, I was unable to find such a document - neither in Quadralay's nor in Adobe's KBs.
Being totally stuck I wonder if someone out there can help me out.
Thanx in advance
Rolf Laeuffer, Switzerland
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From: Rolf_Laeuffer@adobeforums.com
Newsgroups: adobe.framemaker
Subject: The wizard was unable to scan documents...
Message-ID: <59b697a8.-1@webcrossing.la2eafNXanI>
Date: Fri, 26 Sep 2008 07:25:32 -0700
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