🚀 go-pugleaf

Hi,

A colleague and I have just moved from NT to Win2000 Professional. We've used Frame 6.0 for years on NT with few problems. Now both of us are having repeated problems with Frame crashing. today it happened 4 times within about 30 minutes. hard to get any work done.

It appears to happen when scrolling with the mouse. Although we both have wheel mice (her's cordless, mine corded), the crashes don't seem to occur when using the wheel, just the mouse cursor itself.

The Internal Error message number is
6004, 6572983, 4741806, 4741580

Have searched the KB (useless -- it gives 362 responses, no matter how I limit the search; urgh!). Have also searched this user forum but didn't see answers to this question.

We are using the mouse drivers installed/recognized by the OS. I'm suspecting that is the problem, but would like some insight.

Any ideas? Thanks so much for the help! We can't keep working like this.

susan

p.s. please excuse if this topic has been beaten to death and just point me to the answer. TIA