Article View: adobe.framemaker
Article #22896Help - Frame 7 crashes when printing to printer or .ps
From: Virginia O'Connor
Date: Fri, 13 Dec 2002 18:04
Date: Fri, 13 Dec 2002 18:04
9 lines
1748 bytes
1748 bytes
Symptoms: Tried printing a FrameMaker book to a postscript file using Acrobat Distiller and the job settings set correctly (I believe). Tried also printing the same book to a postscript file using Acrobat Distiller's default Print job setting. Either way, FrameMaker crashes about half way through the print option. Not only that, after the crash, none of the .fm files can be saved. Error reads "...can't save file to filename.fm.7B3 to disk..." Also, tried printing straight to our Sharp printer to get a hard copy and FrameMaker crashes too. I have sent multiple error logs to Adobe, but have received no response. I have read all the print related submissions to date, but none seem to indicate this problem. System information: Windows 2000 Pro, FrameMaker 7.0 (without the patch - have uninstalled and reinstalled since patch install thinking it might be the patch), and Acrobat Distiller 5.0. My release is next week and I'm losing my mind trying to fix this. Please help! Thanks in advance.
Technical Details
Message-ID:
<1de6ff6f.-1@WebX.la2eafNXanI>Path:
arc1-ca.pugleaf.net!archiver1.google.com!news1.google.com!sn-xit-03!sn-xit-06!sn-xit-09!supernews.com!64.152.100.70.MISMATCH!sjc70.webusenet.com!c03.atl99!news.webusenet.com!newsfeed.online.be!newsfeed01.sul.t-online.de!t-online.de!WebXShow Full Headers
Complete Article Headers
X-Google-Language: ENGLISH,ASCII-7-bit X-Google-Thread: fd315,f872f6d93565f3f7,start X-Google-Attributes: gidfd315,public X-Google-ArrivalTime: 2002-12-13 10:08:06 PST From: "Virginia O'Connor" <voconnor@xaware.com> Path: arc1-ca.pugleaf.net!archiver1.google.com!news1.google.com!sn-xit-03!sn-xit-06!sn-xit-09!supernews.com!64.152.100.70.MISMATCH!sjc70.webusenet.com!c03.atl99!news.webusenet.com!newsfeed.online.be!newsfeed01.sul.t-online.de!t-online.de!WebX Newsgroups: adobe.framemaker Subject: Help - Frame 7 crashes when printing to printer or .ps Message-ID: <1de6ff6f.-1@WebX.la2eafNXanI> Date: Fri, 13 Dec 2002 10:04:56 -0800 Lines: 21 MIME-Version: 1.0 Content-Type: text/plain; charset="ISO-8859-1" Content-Transfer-Encoding: 8bit