Re: Internal error (Crash) when printing to PS or saving as PDF

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Article #23145

#23145

From: Sean McFerren
Date: Thu, 05 Dec 2002 23:24

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Eric,

When you uninstalled and reinstalled Acrobat and FM, did you also reinstall the p576 patch?

Right now, I'm in the process of defragging my HD after uninstalling both apps. The assumption was that patch p576 is causing the problem. Looks like that may not be the case.

BTW, I spent an hour on the phone with Adobe Tech Support this afternoon. They didn't have a solution.

I'm anxious to get FM and Acrobat reinstalled and see if your solution works for me.

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From: "Sean McFerren" <smcferren@invensys.com>
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Subject: Re: Internal error (Crash) when printing to PS or saving as PDF
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Date: Thu, 5 Dec 2002 15:24:55 -0800
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