Re: Can anyone at Adobe........

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Article #23474

#23474

From: Dana Ford
Date: Tue, 26 Nov 2002 12:56

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David, 

What you describe is how we used to operate. Unfortunately, the IT group has seized the higher ground and keeps ALL software in their hands. We NEVER get to see any of the disks anymore. You also hit the nail right on the head. Simple problems we used to take care of ourselves in a matter of minutes now can take days to resolve through the IT department. The saddest part of that is that it is usually our department looking over their shoulders telling them how to troubleshoot the problem because we're more familiar with how the software end of it works. Isn't progress wonderful? =)

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From: "Dana Ford" <dford@jlg.com>
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Subject: Re: Can anyone at Adobe........
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Date: Tue, 26 Nov 2002 04:56:35 -0800
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