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Article #24519

Re: ATM missing font problem REDUX

#24519
From: Dominic Hurley
Date: Mon, 21 Oct 2002 02:03
11 lines
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We weren't sceptical that you had a problem, but we were sceptical that FM was looking for fonts, because FM doesn't go looking for fonts in the way that you describe. And, indeed, that is not the situation here. ATM is responsible for displaying and printing Type 1 fonts in Windows ME, not FM. FM will just use whatever fonts are made available to it by ATM or the OS (through its fonts folder). You might regard this as just semantics, but it's actually quite important when trying to diagnose a problem that we know exactly what is happening. 

It appears to me that you must have installed the fonts through ATM with the "Add without copying fonts" checkbox checked. This means that, rather than copying fonts to the c:\ps fonts folder, you told ATM to use the font files on the zip disk for display and printing. When it's not installed, ATM can't initialize the fonts and FM gives you a missing fonts message. When you have the zip disk installed, everything is fine. 

As for the "autoactivation" message, this simply means that FM has asked ATM to turn on a font it needs for a file. Usually, this occurs with ATM Deluxe or with multiple master instances. 

As for the fonts being in the c:\ps fonts folder, you might have copied them there at some stage but ATM is obviously not using them for display and printing. You can check this by right clicking on the font names in ATM and choosing properties. IF they show the zip disk as the source folder, that's your answer. Remove the fonts through ATM and then reinstall them through ATM. 

Dominic 

Are you using ATM Light or Deluxe?
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Newsgroups: adobe.framemaker
Subject: Re: ATM missing font problem REDUX
Message-ID: <1de63e58.0@WebX.la2eafNXanI>
Date: Sun, 20 Oct 2002 19:03:25 -0700
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