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Article #25039

Re: FM crashes when scrolling

#25039
From: A. Witney
Date: Tue, 23 Jul 2002 14:59
7 lines
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Excellent. Thanks for the tip, JSchnack. IBM snuck a driver update through without my noticing. The nerve of them. 

I've also installed this new driver and have not been able to crash FrameMaker by dragging scroll bars. "We'll see how long that lasts, though," especially when I have actual work to do. For now, I take back everything bad I said about Adobe (including the sarcastic praise--consider it genuine praise until further notice). 

If there are any lurkers out there who suffer from IBM ScrollPoint II Syndrome, you should go get the latest drivers from IBM. This may be a problem, since if you enter your machine type and number etc. through the IBM Support page, then select "driver matrix" for your machine, it will tell you that QJ9Z20US is the latest driver (06 Jun 2001). Don't bother with the 2001 driver--it wont help, and it's probably the one you're using already. What you need to do is dig around in IBM Support until you find QJ9Z28US (06 Jun 2002). I first uninstalled my old drivers and "MouseSuite" program, then installed the new driver. I don't know if that was necessary, but it seemed like the thing to do. 

P.S. If you read this message through the archive after June 6, 2003, my guess is that there will be a NEW new driver available, probably numbered QJ9Z36US or somesuch. To each FY there is a new mouse driver.
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Newsgroups: adobe.framemaker
Subject: Re: FM crashes when scrolling
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Date: Tue, 23 Jul 2002 07:59:47 -0700
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