🚀 go-pugleaf

Marianne, the missing characters are likely because you're using some of the upper ASCII characters that FM doesn't allow. There is some explanation and a character list showing the reserved characters in the FM document called "Character_sets.pdf" that should be somewhere in your FM install directory. If the file wasn't installed, then you can download it from the Adobe website at  http://www.adobe.com/support/downloads/product.jsp?product=22&platform=Windows <http://www.adobe.com/support/downloads/product.jsp?product=22&platform=Windows> 

As for some characters changing, that could be either because FM's character mapping is slightly different from whatever version of Word was originally used, or it could be a filter problem, too.  

You might try testing both RTF import filters, to see if one filter gives you more reliable results. After you do File > Import > File and select the document to import, in the dialog box titled "Unknown file type", you can select either "Microsoft RTF" or else you can scroll down to select "RTF Japanese". Many of us here have found that the Japanese filter works better, but there are still some odd mappings with it, too, so you have to proof every word carefully. 

I gather FM7 has new Word filters; perhaps other folks here can chime in with info about how reliable the new filters are. 

   Sheila