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Article #2542

Re: Internal Error: 8004, 6345644, 8487696, 0 when attempting to Save as PDF

#2542
From: Sheila_Carlisle
Date: Thu, 24 Jul 2008 05:49
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Aha -- that's very likely the problem. I believe that the XPS Document writer is a "competitor" of sorts to Distiller, so it doesn't surprise me that it wouldn't create an output that Distiller could process.

FM is particularly sensitive to which default printer is used, and the best of all results are generally obtained by 1) having the Acrobat printer instance, or 2) as second best, having a Postscript printer of any sort, set as the default. FM used to specify that it must have a PS printer installed, I believe that's still the case with FM8].

That's one of the reasons that FM comes with a setup for Acrobat Distiller and that it installs Distiller as a printer on the system. [caveat: I'm an XP user, not Vista, so some of the names may be different on Vista]

So, if you do have a printer called "Adobe PDF" or similar, set that as your default printer before you open FM. Also, be sure that you set up Distiller so that it knows where your fonts are located.

There's a great freebie called SetPrint that will automatically set the Acrobat printer as the default for FM opens, here: <http://www.sundorne.com>

Please let us know if this resolves your problem making PDFs --
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From: Sheila_Carlisle@adobeforums.com
Newsgroups: adobe.framemaker
Subject: Re: Internal Error: 8004, 6345644, 8487696, 0
 when attempting to Save as PDF
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Date: Wed, 23 Jul 2008 22:49:20 -0700
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