🚀 go-pugleaf

The problem surfaced about 2 weeks after we changed the default printer. I opened and printed to PDF without problems for those 2 weeks without a problem, and those fonts were available all through that time, so it's unlikely to be that. It's not possible to go back to the default printer, as the IT department have taken it away.

After I posted here last night, everyone else logged off and went home. Then the fonts were suddenly available to FrameMaker and I could Save to PDF and Print to PDF with no problems. The problems restarted this morning, so it is something that someone is running during the day that stops it reading those fonts. (Courier and our own bespoke fonts.)

Courier is installed. Word can see it and use it and print with it. It isn't available to Internet Explorer though.

I was reading that Courier on Windows is supposed to be a hidden system font, so changing it to Courier New seems a good idea. However, this leaves the question of how we create and use our bespoke fonts.

I'm not sure whether we use Adobe Type Manager, it's not in my list of Program Files. (If that is where I should be looking for it.) The actual FrameMaker document files are on a server that we log onto.

Changing the WinXP default printer to Adobe PDF solves the problem. However, I am going to get complaints if I suggest this as the solution, all along the lines of "We could use Word and ditch Frame, as it won't force us to set the system default printer to Adobe PDF."