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Article #26965

Re: Framemaker 7.0: A sad update...

#26965
From: Thomas Michanek
Date: Mon, 13 May 2002 22:33
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> The main action that FM users can take is to NOT upgrade to FM 7.
> If enough FM users take this action and, in addition, write a letter
> to appropriate persons at Adobe, this should send a strong message to Adobe.

No, it won't. Adobe's FM development is entirely dependent on the needs
of its 5-10 largest license holders. If you don't represent thousands
of licenses, your letter won't rock the boat at all.

> The strongest message to Adobe will consist of a serious shortfall in upgrade sales,
> indicating dissatisfaction among FM users, many of them long-time users.
> The letters, in turn, will direct Adobe's attention to the reason for the shortfall.

It's a grand idea, but good luck in implementing it. You'd have to quit
your day job to get any attention among any substantial number of users.
 
> I think that the letters will have maximal effect if the FM user indicates
> an alternative program that they are seriously considering switching to
> and if the specific reasons for this consideration are given

For most dissatisfied users, there is no alternative. A great shame, as you
have opinted out in another message.

You may want to check out my own experiences at:
http://w1.184.telia.com/~u18407300/adobe/rfes.html


-- 
/Thomas Michanek, FrameMaker/UNIX/MIF expert
mailto:Thomas.Michanek@telia.com
http://go.to/framers/
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Newsgroups: adobe.framemaker
Subject: Re: Framemaker 7.0: A sad update...
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Date: Mon, 13 May 2002 15:33:50 -0700
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