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Article #2737

Internal Error: 8004, 6345644, 8487696, 0 when attempting to Save as PDF

#2737
From: Charles_Kindall
Date: Wed, 23 Jul 2008 21:22
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1662 bytes
I keep getting this error every time I create a PDF after crashing with a particular book. Now it looks like the PDF creation is corrupted. I have tried creating PDF's from books I had no problems with but I have had no luck without crashing FrameMaker with this exact error. I am using v8.0p277 on Vista Ultimate SP1 with and AMD.

This all started when I opened an older book created in 6.0 and updated in 7.0 and now when I opened it in 8.0 and created a PDF some images were randomly missing from one chapter. They appeared grayed out in the PDF. I opened the chapter and attempted to recreate the PDF and different images were grayed out in the PDF. Next attempt crashed with this error and now it does this every time regardless of the file or book. It appears to do this when it attempts to write the TPS file and access Distiller. I can open Distiller separately with no problems.

I can continue to use FrameMaker but I can't create a PDF using the Save Book As PDF. Is there a way to "Recover" the application without re-installing it?
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From: Charles_Kindall@adobeforums.com
Newsgroups: adobe.framemaker
Subject: Internal Error: 8004, 6345644, 8487696, 0
 when attempting to Save as PDF
Message-ID: <59b5ecb9.-1@webcrossing.la2eafNXanI>
Date: Wed, 23 Jul 2008 14:22:02 -0700
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