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Article #30Re: FrameMaker 9: Licencing for this product has expired
From: Arnis_Gubins
Date: Wed, 25 Mar 2009 18:37
Date: Wed, 25 Mar 2009 18:37
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Jon/Mike, If you had any of the beta versions installed, then this will mess with subsequent new installs if you didn't deactivate and remove the serial number before it expired. To kick start it back to live with the appropriate new serial number you can try these steps. Note: you don't necessarily need to uninstall and re-install the suite. 1. Roll back your system clock to a point when the beta/prior version was working. 2. Open up either FM/Robo/Captivate and select the "Deactivate..." under the Help menu. 3. You will be prompted if you're sure and want to deactivate the whole TCS, etc. One important option here is that you can remove the serial number upon deactivation. You need to do this! 4. Once deactivated and the serial number is removed, reset your system date back to normal. 5. Finally start up any of the three main apps and you'll be prompted with the EULA that you have to agree to and then will be asked to enter the proper serial number. I hope this helps in your situation. Been there, done that... ;-)
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X-Google-Thread: fd315,e23b7a284c300641 X-Google-Attributes: gidfd315,domainid0,public,usenet X-Google-Language: ENGLISH,ASCII-7-bit From: Arnis_Gubins@adobeforums.com Path: arc1-ca.pugleaf.net!g2news1.google.com!news1.google.com!npeer02.iad.highwinds-media.com!news.highwinds-media.com!feed-me.highwinds-media.com!newshub.sdsu.edu!webcrossing Newsgroups: adobe.framemaker Subject: Re: FrameMaker 9: Licencing for this product has expired Message-ID: <omtks4d0r553j3c2h3t4aps0kqn93a6kke@4ax.com> Date: Wed, 25 Mar 2009 11:37:25 -0700 References: <59b866ed.-1@webcrossing.la2eafNXanI> <59b866ed.1@webcrossing.la2eafNXanI> Lines: 28 X-Newsreader: Forte Agent 5.00/32.1171 MIME-Version: 1.0 Content-Type: text/plain; charset="ISO-8859-1" Content-Transfer-Encoding: 8bit