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Article #30

Re: FrameMaker 9: Licencing for this product has expired

#30
From: Arnis_Gubins
Date: Wed, 25 Mar 2009 18:37
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Jon/Mike,

If you had any of the beta versions installed, then this will mess
with subsequent new installs if you didn't deactivate and remove the
serial number before it expired. To kick start it back to live with
the appropriate new serial number you can try these steps. Note: you
don't necessarily need to uninstall and re-install the suite.

1. Roll back your system clock to a point when the beta/prior version
was working.

2. Open up either FM/Robo/Captivate and select the "Deactivate..."
under the Help menu.

3. You will be prompted if you're sure and want to deactivate the
whole TCS, etc. One important option here is that you can remove the
serial number upon deactivation. You need to do this!

4. Once deactivated and the serial number is removed, reset your
system date back to normal.

5. Finally start up any of the three main apps and you'll be prompted
with the EULA that you have to agree to and then will be asked to
enter the proper serial number.

I hope this helps in your situation.

Been there, done that... ;-)
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Newsgroups: adobe.framemaker
Subject: Re: FrameMaker 9: Licencing for this product has expired
Message-ID: <omtks4d0r553j3c2h3t4aps0kqn93a6kke@4ax.com>
Date: Wed, 25 Mar 2009 11:37:25 -0700
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