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Article #380

Re: Solved: Technical Communication Suite 2 Installer Crashes

#380
From: Arnis_Gubins
Date: Wed, 04 Mar 2009 15:21
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Sean,

You're quite correct in your assumption that the installer doesn't do
a good job of cleaning out references to older versions of Acrobat
from the Registry, especially if it wasn't installed in the default
location on drive C:\Program Files.

I had to manually go through the Registry and hunt down every Acrobat
8 reference and deal with it. However, once it was cleaned out, things
ran smoothly. Now, if they could just fix the Save As PDF for once and
all... ;-)

You might also want to run the CS4Clean script to scrub things down
before doing an install. See:
http://www.adobe.com/support/contact/cs4clean.html
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Subject: Re: Solved: Technical Communication Suite 2 Installer Crashes
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Date: Wed, 4 Mar 2009 07:21:00 -0800
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