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Article #585

FrameMaker 7.1 crashes at startup

#585
From: Derek_Fosberry
Date: Wed, 25 Feb 2009 15:06
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When I start FrameMaker, either from the Start menu or from a .fm file, I get:

Internal Error 7104, 6063074, 7693891, 0. and the application closes.

I run version 7.1p116 under Windows XP SP3.

Yesterday Frame worked OK, today I can do nothing.

I googled and it may be related to using Search and Replace at book level (see <http://en.allexperts.com/q/Adobe-Framemaker-1523/FrameMaker-crashes-performing-find.htm)>.
I did indeed use Search and Replace at book level yesterday (they changed the product name). But I cannot even start Frame any more.

I de- and reinstalled Frame (twice) but that did not help. Could there be something left in the registry? Does anyone have any suggestions?

Hope someone can help, product release is scheduled for 1 March.

--- Derek
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Subject: FrameMaker 7.1 crashes at startup
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