Thread View: adobe.framemaker
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Started by Steven_Teasdale
Fri, 14 Nov 2008 15:44
Extremely slow display of imported PDF images
Author: Steven_Teasdale
Date: Fri, 14 Nov 2008 15:44
Date: Fri, 14 Nov 2008 15:44
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We have been using imported PDF images in FrameMaker for many years now with great success. However, something happened a few weeks ago that now causes several of our machines to take an extremely long time to display PDF images. For example, a 200KB imported PDF image that previously took less than 1 second to render now takes 14 seconds. It is now almost impossible to work with many of our documents, which contains 100+ images. This has happened on several of our PCs running FrameMaker 8 (via the TechComm suite). These machines have the following software configuration. FrameMaker 8.0p277 Adobe Acrobat 8.1.3 Windows XP Professional SP3 We have also disabled all plugins, but there is no difference - the problem still persists. However, there is one machine in our office that is not affected. It has the following configuration. FrameMaker 8.0p277 Adobe Acrobat 7.1.0 Windows XP Professional SP3 Is it possible that Acrobat is affecting the PDF import? Or is it recent changes to XP? Or something that has been updated in the background? Any assistance is greatly appreciated. Steven Teasdale GE Multilin
Re: Extremely slow display of imported PDF images
Author: Sheila_Carlisle
Date: Fri, 14 Nov 2008 16:17
Date: Fri, 14 Nov 2008 16:17
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Steven, could you clarify your use of "import" in FM terms, i.e. do you mean the PDFs are "imported by copy" into the FM document, or are they imported by reference. If imported by reference, are the images stored local to each system, or are they on a network somewhere? Can you compare the printers on the systems, do they all have the "Acrobat PDF" (or equivalent name, depending on Acro version) printer on the system, and do all the systems use that as the system default, or alternatively do they all use the wonderful freebie "SetPrint" utility from <http://www.sundorne.com> which sets the default for FM only.
Re: Extremely slow display of imported PDF images
Author: Steven_Teasdale
Date: Fri, 14 Nov 2008 18:57
Date: Fri, 14 Nov 2008 18:57
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Hi Sheila I am importing bt reference into the document, and the images are stored on a network drive. However, I don't think it is a problem with the network, as non-PDF images (WMF, PNG) of a similar size are opening OK, and the machine where things are working OK is also accessing at the same point. All systems are using the "Adobe PDF" printer as the system default. Steven
Re: Extremely slow display of imported PDF images
Author: Art Campbell
Date: Fri, 14 Nov 2008 19:25
Date: Fri, 14 Nov 2008 19:25
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Steven, I have Acrobat set for automatic updates, and I vaguely remember on taking place a week or three ago... Given your description of the problem, that your 7.x install is unaffected, and that 8.1.3 rolled out 11/4... I think I'd get on the phone to Adobe and see what was in that. Also, it may be possible to uninstall that update from the Windows Uninstall Control Panel. One other thing to check would be your AV program... it may be screening the PDF files as they're referenced from FM, and that would cause a significant hit. And finally, it may be worth downloading an eval of Acrobat 9 to see if that makes a difference. Art
Re: Extremely slow display of imported PDF images
Author: Erin_Corcoran
Date: Thu, 04 Dec 2008 14:38
Date: Thu, 04 Dec 2008 14:38
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We are having the same problem. It started a few months ago for us. Until then PDFs imported fine. We're using FM 7 but Acrobat 8 professional. Haven't done any upgrades for FM in a long time. If the AV program is screening PDFs, how do you change that setting?
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