Internal error when saving Frame file

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2 total messages Started by Michelle_Dougal Mon, 03 Nov 2008 15:22

#1773

Author: Michelle_Dougal
Date: Mon, 03 Nov 2008 15:22

12 lines
1465 bytes

I recently got the following message when trying to save some files on the network:
"An internal error occurred while writing imported graphics in this document. The file has been saved, but has lost some image data. Please report this error to Adobe Technical Support."

I had never seen this error before. When I try to update the book, I get the following error:
"Cannot save one or more files in the book. Open each file on the desktop. Check the permissions of the file on the disk, and then save the file manually."

This was never a problem before--this occurred all of a sudden. I checked the permissions and it hasn't changed. When I work on the book files locally, I can save the files just fine. I only get the errors when the files are on the network.

Any suggestions?

Thanks in advance,
Michelle

Re: Internal error when saving Frame file

#1779

Author: Arnis_Gubins
Date: Tue, 04 Nov 2008 02:54

8 lines
1056 bytes

Michelle,

Some setting in your network configuration is messing with FM. If it
works locally, then bring your files down to your local drive, do your
work, and then re-upload them to the network outside of FM.

FM and networks don't always get along. If you're using UNC naming for
the network path, try to create a network drive instead.

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