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Thread View: adobe.framemaker
6 messages
6 total messages Started by Joy_E_Cummings Wed, 24 Sep 2008 17:50
Error in PDFX4 2007.joboptions:
#2331
Author: Joy_E_Cummings
Date: Wed, 24 Sep 2008 17:50
10 lines
1057 bytes
I have just installed FrameMaker on a new computer. The install appears to be successful, but I always get the following message in Distiller when I try to Save as PDF:

Error in PDFX4 2007.joboptions:
/CheckCompliance out of range

Printing to PDF does not work either.

I have Adobe Acrobat 8 installed and am able to create PDFs from other applications. I also have InDesign CS3 and for awhile thought that might be the problem. Has anyone run into this and have any ideas?

Thanks.
Re: Error in PDFX4 2007.joboptions:
#2334
Author: Art Campbell
Date: Wed, 24 Sep 2008 18:25
9 lines
1188 bytes
What version FM are you installing?

If it's not a rev that was released after Acrobat 8, FrameMaker won't see the current valid job options because the default location for the job options changed.

You can fix this by copying the new job options to the old default folder instead of the new one Adobe Distiller uses (see
 <http://www.adobe.com/support/techdocs/333453.html> in the Adobe Support
database). I think putting a shortcut from the old location to the new one would also work, but I don't have the problem and so haven't tried it.

Art
Re: Error in PDFX4 2007.joboptions:
#2244
Author: Arnis_Gubins
Date: Thu, 25 Sep 2008 11:21
8 lines
1016 bytes
Joy,

Are you creating the PDF for a press workflow? Are you using the
correct joboptions file for the print services provider? How are you
using live transparency (which is what this particular joboptions file
is for) in FrameMaker files?

Have you tried different joboptions for creating the PDF?
Re: Error in PDFX4 2007.joboptions:
#2248
Author: Joy_E_Cummings
Date: Thu, 25 Sep 2008 12:44
4 lines
961 bytes
Art,
Thanks for your suggestion. I only had one custom job option, which I created during troubleshooting. I tried copying this job option to the folder under All Users but it still didn't work. I originally just wanted to use the High Quality Print job option or Standard job option and these didn't work.
Thanks,
Joy
Re: Error in PDFX4 2007.joboptions:
#2249
Author: Joy_E_Cummings
Date: Thu, 25 Sep 2008 12:49
4 lines
1096 bytes
Arnis,
I have tried several job options. I really just want to create a standard PDF for viewing online or printing by users if they want a print-out. I tried standard, high quality, and then a custom job option that I created in order to switch the Compliance Standard to PDF/A-1b. I had read that it should be this option when doing some research online during troubleshooting. I am not using live transparency and don't even know what that is.
Thanks,
Joy
Re: Error in PDFX4 2007.joboptions:
#2255
Author: Arnis_Gubins
Date: Fri, 26 Sep 2008 06:11
8 lines
967 bytes
Joy,

Try creating the PDFs without setting any of the compliance standard
options. The "A" standard is for archival purposes and it's a dumbed
down version of a PDF, AFAIK.

You didn't mention what happened when you tried either the standard or
high-quality job options. Did you get a PDF then?
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