FrameMaker 6.0 Update Problem

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3 total messages Started by Eric_P._Isaacson Thu, 07 Aug 2008 17:44

#2625

Author: Eric_P._Isaacson
Date: Thu, 07 Aug 2008 17:44

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I had FrameMaker 6.0p357 (Win XP Pro SP2) and was encountering the crash when attempting to ignore missing graphics. I saw the 6.0p405 XP patch that fixes this issue (http://www.adobe.com/support/downloads/detail.jsp?ftpID=1420), but when I attempted to install the patch, I got the following message:

"Unable to update Adobe FrameMaker 6.0 Fix.

"The file on your system does not match the original Adobe FrameMaker 6.0 file expected and it cannot be updated."

I don't understand the bit about the file not matching.

Anyone else encounter this and was able to resolve it?

Thanks.

Re: FrameMaker 6.0 Update Problem

#2628

Author: Sheila_Carlisle
Date: Thu, 07 Aug 2008 21:16

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FM patches aren't cumulative, so you might try to install the patch called "fm60upd.exe" FrameMaker 6.0 Update for Windows - Multiple Language Versions first, then install p405.

Or else just reinstall FM, if you can, and then the patch(es)/updates after that.

Re: FrameMaker 6.0 Update Problem

#2631

Author: Eric_P._Isaacson
Date: Thu, 07 Aug 2008 22:02

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997 bytes

After posting I had discovered the other patch you refer to and installed it. I still receive the message I posted when trying to install the latest patch.

And I was really hoping not to have to do a complete reinstall, but it looks like I might have to now.

Thanks!

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