Typing lag resulting in missing words

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3 total messages Started by Gabe_D Mon, 09 Feb 2009 19:35

#755

Author: Gabe_D
Date: Mon, 09 Feb 2009 19:35

31 lines
1775 bytes

[Problem summary]
We are having issues with the response speed of FrameMaker when we type.
We encountered different cases but I'm submitting this one because it is easy to recreate.

[Setup]
-Adobe FrameMaker 8.0p277

-Windows XP SP3 (with all required updates)

-Problem was successfully recreated on Windows Vista and many other PCs

-Text is in french and english

-We tried other keyboards

-Local and network file access has been tested

[Steps to recreate]
-Open the FrameMaker document "LoiCieQcCorpsP-II.FM"

-Goto page A-144. (you may refer to the file "screencap1.jpg")

-Goto the second grayed box containing text: "NON EN VIGUEUR 191.1 [�actionnaire�] Dans les articles 191.2 � 191.12, le mot �actionnaire� signifie la personne habile � voter � l�assembl�e annuelle et qui:"

-Highlight "191" of the left side box, and quickly retype the value "191" using the num pad. You will notice a "lag" effect and only "19" will successfully appear. (you may refer to the file "screencap2.jpg")

Sample files available at: <http://www.interscript.ca/adobe_support/0180726694.zip>

We also had issues with missing words when hitting the enter key to do a line break, they both seems to be related.

Thanks!

Re: Typing lag resulting in missing words

#756

Author: Arnis_Gubins
Date: Mon, 09 Feb 2009 20:22

9 lines
877 bytes

Gabe,

This is a user-to-user forum and there is no guarantee that anyone
from Adobe will see this. To submit an issue, please use:

http://www.adobe.com/cfusion/mmform/index.cfm?name=wishform&product=63

Arnis Gubins
Forum host

Re: Typing lag resulting in missing words

#757

Author: Gabe_D
Date: Mon, 09 Feb 2009 20:57

1 lines
694 bytes

I already opened a case, but I like to post here as well because I get more support than I get from Adobe.

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