🚀 go-pugleaf

I produced a set of maps in AI CS4, then exported the artboards as individual CS3 EPS files. When my client opens the files in Quark Xpress picture boxes, they just see a white screen - they have to use the hand tool to drag the drawing within the picture box so the intended artwork comes into view. I tested the files in Quark 6.1 and got the same results.

I used to do this to my client all the time, when exporting FreeHand files to Illustrator (and in fact, before finishing in CS4 I started these maps in FreeHand) I'd leave some stray piece of art by page 1, then when I exported page 5 (saving a copy of the file and erasing all the other pages) the art would appear in Quark with the stray art at 0,0, and the intended artwork way off to the left. Not a nice thing to do to the folks doing book layout, so I take care not to leave stray art in my final files. And I check for stray art outside the artboard in Illustrator.

However when I open THIS art in CS3 or CS4, and "select all," when I zoom out I find NO stray art that would cause the EPS to offset. All the layers are "on" and unlocked, so there shouldn't be any artwork I would not be able to select.

Just to be sure, I saved a copy of my sample files and reset the page rulers to 0,0; it didn't fix how the drawings open in Quark so I assume it's not a page ruler issue.

I was under the impression that when "use artboards" is selected during import, CS4's marvelous multiple artboards are supposed to export only what's on the artboard (or overlaps it). But it's as if there's some invisible artwork, or improper setting, to cause the drawings to display incorrectly. I haven't found it yet. Any ideas? Has any one discovered a similar problem?

Thanks! Ben

P.S. Thanks to JET, Mordy and others for your help figuring out multiple artboards this winter!