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Article #72350

Re: 10.0.2 update problems

#72350
From: BobHill
Date: Wed, 15 May 2002 18:05
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Thomas, David, 

Be sure that you don't have Illustrator 1.0.1 installed when updating to version 1.0.2. If you did the update to 1.0.1, then uninstall Illustrator, do a manual clean of all folders and files from it, then reinstall Illustrator 1.0 and now try the update to 1.0.2. What is your operating system? If Win2000 or XP Pro you have to be logged in as the System Administrator. I don't believe you can do it even with Power or Administrative rights. 

Bob
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Newsgroups: adobe.illustrator.windows
Subject: Re: 10.0.2 update problems
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Date: Wed, 15 May 2002 11:05:32 -0700
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