imageready doesnt open

Thread View: adobe.imageready.windows

7 messages

[T] Back to Threads [V] Tree View [G] Group Articles

7 total messages Started by george613 Sat, 20 Jan 2007 21:43

#78

Author: george613
Date: Sat, 20 Jan 2007 21:43

7 lines
936 bytes

im using imageready cs and when i try to open it it says "cannot fully start the application. the personlizationinformation is invalid."

any ideas on how to fix this so i can use imageready?

heres a link to what it looks like

 <http://i45.photobucket.com/albums/f51/george613/untitled3.jpg>

Re: imageready doesnt open

#79

Author: LenHewitt
Date: Sat, 20 Jan 2007 23:15

3 lines
773 bytes

George,

Suggest you do a full uninstall/re-install of Photoshop

Re: imageready doesnt open

#80

Author: george613
Date: Sat, 20 Jan 2007 23:59

1 lines
754 bytes

tried but it didnt work is there a personlization file or something?

Re: imageready doesnt open

#81

Author: LenHewitt
Date: Sun, 21 Jan 2007 15:06

12 lines
1162 bytes

 >>is there a personlization file or something?<<

No. It's either the preference file or a registry entry that is the 
problem, and an uninstall/reinstall should have fixed the registry.

ImageReady has its own preference file in:

\documents and settings\~username\application 
data\Adobe\Imageready\CS\Settings\Adobe ImageReady CS2 Prefs

Try deleting that file, then again doing an uninstall/re-install and 
make sure you are logged in as Administrator when installing.

Re: imageready doesnt open

#82

Author: george613
Date: Sun, 21 Jan 2007 15:43

1 lines
617 bytes

k ill try ill get back to you later

Re: imageready doesnt open

#83

Author: george613
Date: Sun, 21 Jan 2007 22:29

1 lines
575 bytes

didnt work

Re: imageready doesnt open

#84

Author: LenHewitt
Date: Mon, 22 Jan 2007 08:44

5 lines
949 bytes

George,

At this point you should call Adobe Customer support - Installation 
Issues are not chargeable, so although you will be asked for CC number, 
you will not be charged for it.

Thread Navigation

This is a paginated view of messages in the thread with full content displayed inline.

Messages are displayed in chronological order, with the original post highlighted in green.

Use pagination controls to navigate through all messages in large threads.

Back to All Threads