All Content Not Viewing In Layout View

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6 total messages Started by Danny_Wong Wed, 28 Jan 2009 18:26

#152

Author: Danny_Wong
Date: Wed, 28 Jan 2009 18:26

4 lines
896 bytes

I just installed InCopy CS3 on a user's recent IBM ThinkPad and for some reason when viewing a document in layout view SOME pages are not displaying content but all text content displays fine in gallery and story view? This is a fresh install. Any ideas?

Cheers,
Danny

Re: All Content Not Viewing In Layout View

#153

Author: Bob Levine
Date: Wed, 28 Jan 2009 18:28

3 lines
763 bytes

Is this an assignment or layout based workflow?

Bob

Re: All Content Not Viewing In Layout View

#154

Author: Danny_Wong
Date: Thu, 29 Jan 2009 14:10

4 lines
664 bytes

This would be assignment-based (had to check with my users)

Cheers,
Danny

Re: All Content Not Viewing In Layout View

#155

Author: Bob Levine
Date: Thu, 29 Jan 2009 14:15

4 lines
820 bytes

Tell them to double check their export settings when creating the 
assignment. It's possible they're not including everything.

Bob

Re: All Content Not Viewing In Layout View

#156

Author: Danny_Wong
Date: Thu, 29 Jan 2009 14:34

4 lines
871 bytes

The strange thing is everything views fine on my 3 year old Dell. I have seen this issue on a virgin InCopy CS3 install on an old Dell desktop. Just attributed the issue to the age and lack of RAM on that workstation. The files were created on a Mac in InDesign CS3.

Cheers,
Danny

Re: All Content Not Viewing In Layout View

#157

Author: Bob Levine
Date: Thu, 29 Jan 2009 14:36

3 lines
712 bytes

Make sure everyone's fully patched to 5.0.4.

Bob

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