Text Reflow

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5 total messages Started by Judy_A_Hewitt Mon, 16 Mar 2009 17:35

#179

Author: Judy_A_Hewitt
Date: Mon, 16 Mar 2009 17:35

1 lines
967 bytes

Has anyone experienced problems with text reflow between Incopy and Indesign. We've used Incopy in CS, CS2, and now CS3 and I've never seen this. But we have an INDD file that is copyfit in Indesign; however, when the Incopy user opens the INDD file in Incopy, it's show several lines overset. All stories are up to date. When the Incopy users makes edits to copyfit, now the story is short by several lines in Indesign.

Re: Text Reflow

#180

Author: Bob Levine
Date: Mon, 16 Mar 2009 18:24

6 lines
899 bytes

Yes, I've seen it but only with assignments, never with INDD documents.

Is this just one file or all files? One user or all users? Are you sure 
you have the exact same font loaded?

Bob

Re: Text Reflow

#181

Author: Judy_A_Hewitt
Date: Mon, 16 Mar 2009 19:43

3 lines
1148 bytes

Not all files, but more than one. Right now we are seeing this in two files. It has happened on more than one user Mac, but only one team. We currently have upward of 30 teams in the INDD/INCD workflow and I've never seen this. We work in a layout workflow (no assignments).

We did notice the problem first occurred after we switched font management software a few weeks ago. We moved from Extensis Suitcase to Universal Type Client. I keep thinking that has to be the culprit, but my Technology Division says no.

Re: Text Reflow

#182

Author: Anne-Marie Concepcion
Date: Mon, 16 Mar 2009 21:29

9 lines
1043 bytes

Judy, Judy, Judy. ;-) (hi Judy!)

What happens if you open the layout in both programs on the same computer? Same reflow problem?

Or, if the problem is only happening with one team, what happens if you move their project (after unlinking stories) to another team's folder, then re-export stories there. Does the other team see the same issue?

I would also check the versions of ID/IC on the problem child team to make sure they're all the same.

AM

Re: Text Reflow

#185

Author: Judy_A_Hewitt
Date: Tue, 17 Mar 2009 02:05

7 lines
1083 bytes

Hey, Anne Marie:

We do know that everyone is in the same version of ID/IC. They were in different versions a few weeks ago when this problem first occurred, but we've updated them.

I have suggested to the Pub Tech assigned to this team, Michelle, (She was in Seattle with us) to duplicate the file, unlink the stories, and re-export to a new stories folder, which I think is similar to what you're suggesting above. To our knowledge, no other teams are experiencing this. I'll let you what we discover.

Thanks.

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