🚀 go-pugleaf

You can update a story even if the crossed-out pencil icon is there.

If things got mucked up, though, the triangle icon might remain. I really don't know if that means you didn't get the latest updates or if it's a benign thing.

What you technically need to do is to delete the .idlk file associated with that story ... if you can't do it manually on the server, there are utilities that can do this.

Or, you could assign yourself that user's user name (via File > User in IC or ID) and check it in yourself.

Or, you could Unlink the story in InDesign (it lets you do this even if a file is locked and shows the modification icon), then re-export it to InCopy.

AM