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I�m working for a big publishing company. At this moment four users work with InCopy CS2 and Woodwing SCE 4.1.10. On the other end, studio users work with InDesign (outside our company borders). InCopy and InDesign are connected with Woodwing Smart Connection Enterprice. We are on the one hand planning to roll out to many more users in the coming months to eventually about 150 users. On the other hand we are planning to upgrade InCopy CS2 to CS3 and Woodwing SCE 4.1.10 tot SCE 5.0.6. Within our company InCopy, like all other user applications, is brought to the users with a Citrix presentation server with roaming profiles.

Our problem concerns this last given fact. Due to Microsoft�s advise (and nowadays regular setting) the users profile space within Citrix is normally set at 30Mb. Because of several applications, settings etc., 15Mb is net available for users to work with. This is nothing strange, it�s common within many companies. While working with InCopy, users experience that this net 15Mb profile space cause a problem. �Running out of profile space� is what they get. This problem is quite easy to explain. A regular InCopy document is about 4Mb. Because of the fact that InCopy automatically saves a backup document, 8Mb is already used when one InCopy document is opened from the SCE server. When users need more documents to be opened at once, the problem occurs. Also it seems that when a InCopy document is closed, leftovers keep using profile space. Simply stated; regular InCopy work won�t fit in a regular Citrix roaming profile space.

A clear and logic solution to this problem is to set the maximum user profile space at unlimited. That is what we did for our four users at this moment. Thus we found a short term solution. Al good so far. Unfortunately, you can imagine that this is a whole lot different to do this for 150 users. The company infrastructure isn�t set up to work with 150 unlimited Citrix profile spaces. For what it�s worth, this is also contradictory to Microsoft�s advice.

So my question: is there a functional and effective alternative to work with InCopy CS3/SCE 5.0.6 within an existing Citrix Environment (roaming profiles) with 150 users? What can we do besides a huge investment in ICT infrastructure to make space for 150 unlimited Citrix profile spaces? Who knows a ingenious solution to all of this? Are there known cases of companies who solved this problem in one way or another?

Thanks for your attention and hopefully a solution will come up!

Kind regards

Jeroen Donkers
ICT Project Manager Woodwing