Problems Repackaging

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3 total messages Started by Shar3395 Wed, 17 Dec 2008 17:31

#22

Author: Shar3395
Date: Wed, 17 Dec 2008 17:31

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I am a designer using InDesign CS3. I save the assignments as an InCopy Package and then upload it to our project server. One of the editors then downloads it to their hard drive and makes their edits. They are have problems (crashing) when they try to repackage the assignment for inCopy and upload it again to the project server. (No one is working directly on the project server) I don''t know if the problem is passing assignments from one editor to another before it comes back to the designer as an InDesign Package. Or if after every edit it needs to come back to the designer so I can update and repackage it in InDesign for the next editor.

This hasn't been a global problem that I can recreate. And of course the problem is happening in a remote office so I can't directly trouble shoot the problem.

Has anyone run into this before?
Would setting up a Version Cue server help?

Thanks,
Sharon

Re: Problems Repackaging

#24

Author: Anne-Marie Concepcion
Date: Wed, 17 Dec 2008 20:48

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The editor should be able to make an assignment package for another editor without crashing; they don't have to return to the designer first.

At what point does it crash for the editor? Does it crash if he/she choose Return to InDesign? Have they made sure all the stories are checked in first (not entirely necessary but just in case).

I would try sending out the same package from ID to another remote editor and see if the same thing happens to them when they try to package it up.

I'd also make sure that the remote editor hadn't moved any files around or renamed them on their end, before doing the package thing.

Re: Problems Repackaging

#23

Author: Anne-Marie Concepcion
Date: Wed, 17 Dec 2008 20:49

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oh and by the way, version cue would just a mountain of headaches. In my opinion, of course. ;-)

If the simple package command isn't working, Version Cue would likely glitch on their system as well.

AM

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