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Article #180

Re: InDesign - need a "Fix my Corrupted File" Upload Service

#180
From: Tommy_Donovan
Date: Thu, 05 Mar 2009 02:42
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Keith:

No need to ask. I'm interested in taking a look at any corrupted files to try to determine what may have gone wrong.

If your file is small enough for email, you can send it directly to me (tomdonov@adobe.com).

For larger files, you can upload them to our customer support FTP server. Here are instructions for doing so:
 <http://www.adobe.com/go/kb402038>

When using the FTP site, please create a folder with distinguishing name, transfer your files to that folder, and then send me an email to let me know the files are there for me to take a look at.

Thank you,
Tommy Donovan
Development Project Lead
InDesign Product Family
Adobe Systems, Inc.
tomdonov@adobe.com
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Subject: Re: InDesign - need a "Fix my Corrupted File" Upload Service
Message-ID: <3c034787.106@webcrossing.la2eafNXanI>
Date: Wed, 4 Mar 2009 18:42:18 -0800
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