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Article #334

Re: InDesign - need a "Fix my Corrupted File" Upload Service

#334
From: Tommy_Donovan
Date: Fri, 26 Sep 2008 02:57
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Hi Jennifer:

I'd be interested in taking a look at your file to try to determine what may have gone wrong.

If your file is small enough for email, you can send it directly to me (tomdonov@adobe.com).

For larger files, you can upload them to our customer support FTP server. Here are instructions for doing so:
 <http://www.adobe.com/go/kb402038>

When using the FTP site, please create a folder with distinguishing name, transfer your files to that folder, and then send me an email to let me know the files are there for me to take a look at.

Thank you,
Tommy Donovan
Development Project Lead
InDesign Product Family
Adobe Systems, Inc.
tomdonov@adobe.com
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From: Tommy_Donovan@adobeforums.com
Newsgroups: adobe.indesign.featurerequests
Subject: Re: InDesign - need a "Fix my Corrupted File" Upload Service
Message-ID: <3c034787.68@webcrossing.la2eafNXanI>
Date: Thu, 25 Sep 2008 19:57:40 -0700
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