ID 1.5.2 printing problem

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#89035

From: Patricia j Murphy
Date: Fri, 10 May 2002 12:50

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While using ID suddendly the following message appears when we try to open the properties dialog box to modify the properties of our printer. 

"INDESIGN caused a general protection fault in module HPBF4110.DRV at 0040:00003f64..." 

We are running Windows 98 using an HP 4550 stand alone printer. 

We have tried 

*  deleting and reloading the printer 
*  we re-installed ID 
*  we tried loading the generic post     script driver from the CD.  We can    open the properties box for the PS    printer, but it doesn't allow    sufficent customization for the job    to print properly. 

After doing the above sometimes a message appears telling us a printing dialog box is already open, when there is none open. 

Any ideas?

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Newsgroups: adobe.indesign.windows
Subject: ID 1.5.2 printing problem
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Date: Fri, 10 May 2002 05:50:34 -0700
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